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Should you will industry on behalf of other airlines, at least give comprehensive disclosure regarding what airline you will be putting us on with some sort of assurance that British Air provides the same assures on other Airways. I am a seasoned traveler and know that fights may be delayed but I must say this is without doubt one of the worst encounters I have experienced and I am not scheduling on British Air again.
As there could be nobody to care or decide her up if she returned to residence in SF, she experienced no alternatives but to buy the flight Using the hopes of receiving a refund. In Hawaii, we contacted a BA consumer service agent who refused a refund and when we inquired who else we could talk to, she reported the answer could be the same and gave us no other contact nor quantity.
But NO. The BA rep explained she know the way I felt and was sorry although the flight was whole, Practically and there were to seats out there on an exit doorway or in entrance. WHY DID THEY NOT LET ME KNOW MONTHS AGO, I BOOKED 9 MONTHS In the past, so I could of at least have had a alter to receive a greater seat. Being aware of how I come to feel is of very little comfort over a nine hour flight, I she may perhaps know my go to this web-site anger, surely not my discomfort. Perfectly, not which i assume everything for being done, but no less than anyone must article know this. It would seem one thing could be carried out
As a way to get home the following day we experienced to vary our arrival place from Baltimore to Dulles and incur an $eighty taxi trip residence. We've been hoping for just a reimbursement from BA, but can’t seem to be to find a purchaser service selection to take care of this problem. We also paid out for our seats to the missed flight and would really like reimbursement for this. Of all of the BA flights we have been scheduled to acquire, just one did not have technical difficulties and took off punctually — the just one we missed. Even though I appreciated BA’s caution and a focus to addressing mechanical challenges, I have worry regarding your upkeep report. Even the crews seemed to just take the issue in stride and had been a bit to cavalier for my relief.
immediately after continuously declaring i choose to talk to another govt she transferred the decision after twenty minutes of hold.
All BA online sites to date will likely not let me into get the pc to receive this details. I known as BA all over again and was advised I would have it sent to my e-mail afterward Friday June thirteenth. To this point this has not been gained. Be sure to help. The passenger very last title is McEntee. Thank you.
Why did I not obtain a reply when it absolutely was promised that I could well be contacted concerning the degree of refund in dispute. You should be confident we is going to be in touch from the in the vicinity of foreseeable future was in the initial e mail concept.
Irrespective of this a number of travellers acquired offended and abusive to them. I was travelling house with my son, his new spouse in addition to a 16mth outdated newborn. I understand you'll find likely much more feedback about issues than praise but I would want to sign-up my thanks and regard for your crew of that aircraft. The cabin crew have been cheerful and helpful all over along with the 1st Officer who was accountable for the flight was shocked to listen to cheering from the travellers as we landed at Heathrow. Yours sincerely Anne Mahon.
We are clearly nevertheless hoping to secure a optimistic answer but to date are exceptionally dissatisfied in BA’s service.
Head you a wheel chair is purported to be waiting of course it wasn't and we missed a relatives get collectively as a result of disfunctionality with the occasion that runs the wheel chairs and BA tolerates it.
Curtesy and in many cases decorum as people who are envisioned to deliver a particular amount of service. 1 male employees member stood in the doorway as we disembarked didn’t admit the passendgers as we walked past not even a goodbye.